iVerifai Joins Forces with Helium to Save Customers Transport Costs

Melbourne, Australia – 12th May 2025

iVerifai has paired up with Helium to offer automatic invoice verification for 3rd party domestic transport, as customers look for further cost savings and efficiencies. For customer engagements where there is proven value, iVerifai will provide its simple, easy to use platform as part of Helium’s consulting services.

Helium has identified invoice verification as a real issue for companies working with 3PL road carriers, particularly when dealing with high volume transactions, manual processes and multiple carrier invoices. As part of their consulting services in providing supply chain planning and execution optimisation, helium’s auditing services have had significant success in proving instances of incorrect charges and payments that allowed customers to recover overcharges and support the business case for a robust reconciliation framework.

iVerifai’s easy to use platform allows customers to upload all the different rate cards and invoices from all service partners. It then checks all charge items, line by line to verify if they match the agreed rates and contracts. In minutes, customers can understand where they are likely to be overcharged, undercharged or if charges are not in the agreement at all.

As Helium evaluates processes and systems for their clients, removing manual, tedious and costly process is a core aim. Helium guides customers to gain operational and financial benefits by understanding gaps and challenges.

Andrew Swain, Director and Principal Consultant at Helium said:

“Customers often grapple with the complexities of varied carrier rating structures and the lack of standardization across 3PL vendors, making invoice reconciliation a daunting task. This challenge is exacerbated when suppliers rely on manual processes, which can inadvertently introduce errors. For companies with a high volume of transactions, manual auditing is simply not feasible, meaning billing issues can escalate significantly before detection.”

“Moreover, person-dependent checking systems on the both sides create a vulnerability; if that individual leaves, so too can the oversight, leading to unresolved discrepancies. Our approach is to provide clarity and control. We conduct an in-depth diagnostic of a customer's entire freight profile, which includes a thorough invoice reconciliation audit. The results of this diagnostic not only foster opportunities for better collaboration with their supplier partners but can also identify crucial needs for stronger internal processes within the customer's own operations.”

Bart Phaosihavong, iVerifai CEO said:

“I used to have the same problem with the companies I’ve managed. It’s tough to ask the managers and admin to manage pages of lines across many invoices and verify if we’re being charged right. It becomes a trade-off between paying for expensive manual labour to do this or we audit invoices every now and then. Carriers are not doing this on purpose, it’s just the nature of domestic transport complexity that is hard to standardise. We built iVerifai to enable customers and their partners to pro-actively identify issues and allows for the conversation to work better together.”

About iVerifai

iVerifai empowers businesses with a comprehensive AI-powered invoice verification system. It simplifies onboarding, streamlines rate card management, automates invoice processing, and enhances accuracy through advanced data extraction and matching capabilities.

With iVerifai, businesses can confidently verify transactions, eliminate discrepancies, and accelerate their verification processes.

Our solution also minimizes human errors and ensures that invoices are thoroughly checked, preventing miscommunication and reducing costs.

About Helium

Helium is a dynamic consulting partner specialising in logistics optimisation, strategy design, and operational excellence. We leverage deep industry expertise to create tailored outcomes that are practical and drive growth, enhance agility, and unlock sustainable value.

With diverse and ‘on-the-ground’ experience across commercial management, strategic consulting and solution design, operations management, procurement, program management and service delivery, we combine hands-on support with data-driven insights to solve complex challenges.

At Helium, each service engagement is unique and reflects a commitment to transparent collaboration, practical outcomes, and long-term impact, empowering businesses to thrive in an evolving market​.